Your session has expired. Please log in to start again.
or “our”) collect,
use, share, and
your personal information, and how you can reach us to get answers to your questions. You can jump to particular
topics by going to the headings below:
The following provides examples of the type of information that we collect from visitors to consumer facing
websites that we own and control and how we use that information.
Types of Data
Primary Purpose for Collection
and Use of Data
We collect your name and contact information when you create an account. We also collect information
relating to the actions that you perform while logged into your account.
We have a legitimate interest in providing account related functionalities to our users. In some cases, we
use your account to perform our contract with you. Accounts can be used for easy checkout and to save your
preferences and transaction history.
Cookies and first party tracking
We have a legitimate interest in making our website operate efficiently.
Cookies and Third-Party Tracking
We participate in behavior-based advertising, this means that a third party uses technology (e.g., a
cookie) to collect information about your use of our website so that they can provide advertising about
products and services tailored to your interests on our website, or on other websites.
Where required by law, we base the use of third-party cookies upon consent.
We may collect personal information, such as your age or location.
We have a legitimate interest in understanding our users and providing tailored services.
When you use one of our Apps we collect your location from the GPS, Wi-Fi, and/or cellular technology in
your device to determine your location.
We have a legitimate interest in understanding our users and providing tailored services. In some contexts
our use is also based upon your consent to provide us with geo location information.
If you receive email from us, we use certain tools to capture data related to when you open our message,
click on any links or banners it contains and make purchases.
We have a legitimate interest in understanding how you interact with our communications to you.
If you provide us feedback or contact us for support we will collect your name and e-mail address, as well
as any other content that you send to us, in order to reply.
We have a legitimate interest in receiving, and acting upon, your feedback or issues. In some cases, we may
also collect this information to perform our contract with you.
When you sign up for one of our mailing lists we collect your email address or postal address.
We share information about our products and services with individuals that consent to receive such
information. We also have a legitimate interest in sharing information about our products or services.
We collect information from your mobile device such as unique identifying information broadcast from your
device when visiting our website.
We have a legitimate interest in identifying unique visitors, and in understanding how users interact with
us on their mobile devices.
We collect your name, billing address, shipping address, e-mail address, phone number, and credit card
number when you place an order.
We use your information to perform our contract to provide you with products or services.
We collect information that you provide as part of a co-branded promotion with another company.
We have a legitimate interest in fulfilling our promotions.
Preference and Size Information
We collect the style preferences and sizing that you provide as part of your subscription to our clothing
services and account creation.
We use this information to perform our contract with you. We also have a legitimate interest in providing
you with tailored clothing recommendations.
We may allow you to provide information about your friends through our referral services. We collect the
information you provide to us, such as your friend’s name and email address.
We use this information with your consent and with your acknowledgment that you have obtained your friend’s
consent for the disclosure of such information.
If you are joining one of our subscription services, in addition to the type of information that we may
collect as part of an account registration we may collect your clothing preferences and payment information.
We use payment information and clothing preferences to complete a transaction initiated by you. We have a
legitimate interest in storing this information to provide future recommendations to you and to facilitate
the ease of future transactions.
When you participate in a survey we collect information that you provide through the survey. If the survey
use, and disclosure of your information.
We have a legitimate interest in understanding your opinions, and collecting information relevant to our
Sweepstakes or contests
When you participate in a sweepstakes or contest we collect information about you which includes contact
information to notify you if you are selected.
We have a legitimate interest in operating the sweepstakes. In some contexts we are also required by law to
collect information about those that enter into our sweepstakes, and we have a legitimate interest in
complying with those laws.
We use technology to monitor how you interact with our website. This may include which links you click on,
or information that you type into our online forms. This may also include information about your device or
We have a legitimate interest in understanding how you interact with our website to better improve it, and
to understand your preferences and interests in order to select offerings that you might find most useful.
We also have a legitimate interest in detecting and preventing fraud.
We collect information, including your browser type, operating system, Internet Protocol (IP) address (a
number that is automatically assigned to a computer when the Internet is used), domain name, click-activity,
referring website, and/or a date/time stamp for visitors.
We have a legitimate interest in monitoring our networks and the visitors to our websites. Among other
things, it helps us understand which of our services is the most popular.
In addition to the information that we collect from you directly which is described in the sections above, we
may also receive information about you from other sources, including third parties, business partners, our
affiliates, or publicly available sources.
Use And Processing Of Information
In addition to the purposes and uses described above, we use information in the following ways:
To identify you when you visit our websites or use our apps.
To provide products and services or to process returns.
To improve our services and product offerings.
To streamline the checkout process.
To conduct analytics.
To respond to inquiries related to support or other requests.
To send marketing and promotional materials including information relating to our products, services, sales,
or promotions, or those of our business partners.
For internal administrative purposes, as well as to manage our relationships.
Although the sections above describe our primary purpose in collecting your information, in many situations we
have more than one purpose. For example, if you complete an online purchase we may collect your information to
perform our contract with you, but we also collect your information as we have a legitimate interest in
maintaining your information after your transaction is complete so that we can quickly and easily respond to any
questions about your order. As a result, our collection and processing of your information is based in different
contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate
interest in conducting our business.
Sharing Of Information
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the
Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g.,
sister companies, subsidiaries, joint ventures, or other companies under common control). If another company
acquires, or plans to acquire, our company, business, or our assets, we will also share information with that
company, including at the negotiation stage.
Other Disclosures with Your Consent. We may ask if you would like us to share your
information with other unaffiliated third parties who are not described elsewhere in this policy. This may
include, for example, retailers that we believe may have products of interest for you.
Other Disclosures without Your Consent. We may disclose information in response to subpoenas,
warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may
also share your information in order to establish or exercise our rights, to defend against a legal claim, to
investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person
or property, or a violation of our policies, or to comply with your request for the shipment of products to or
the provision of services by a third-party intermediary.
Public. Some of our websites may provide the opportunity to post comments, or reviews, in a
public forum. If
you decide to submit information on these pages, that information may be publicly available.
Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party
partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party
partner the information that you provide will be shared with us and with them. Their use of your information
Service Providers. We share your information with service providers. Among other things
service providers help us to administer our website, conduct surveys, provide technical support, process
payments, and assist in the fulfillment of orders.
Some jurisdictions give you a right to make the following choices regarding your personal information:
Access To Your Personal Information. You may request access to your personal information by
contacting us at
the address described below. If required by law, upon request, we will grant you access to the personal
information that we have about you. In some cases, you may request that we provide you a copy of your personal
information in a portable format. Note that California residents may be entitled to ask us for a notice
describing what categories of personal information (if any) we share with third parties or affiliates for
Changes To Your Personal Information. We rely on you to update and correct your personal
information. Most of our websites allow you to modify or delete your account profile. If our website does not
permit you to update or correct certain information, you may contact us at the address described below in
order to request that your information be modified. Note that we may keep historical information in our backup
files as permitted by law.
Deletion Of Your Personal Information. Typically we retain your personal information for the
period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required
or permitted by law. You may, however, request information about how long we keep a specific type of
information, or request that we delete your personal information by contacting us at the address described
below. If required by law we will grant a request to delete information, but you should note that in many
situations we must keep your personal information to comply with our legal obligations, resolve disputes,
enforce our agreements, or for another one of our business purposes.
Objection to Certain Processing. You may object to our use or disclosure of your personal
information by contacting us at the address described below.
Online Tracking. We do not currently recognize automated browser signals regarding tracking
mechanisms, which may include "Do Not Track" instructions.
Promotional Emails. You may choose to provide us with your email address for the purpose of
allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as
targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe
instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send
you service related communications.
Promotional Text Messages. If you receive a text message from us that contains promotional
information you can opt-out of receiving future text messages by replying “STOP.”
Push Notifications. We may send you push notifications through our mobile application. You
may at any time opt- out from receiving these types of communications by changing the settings on your mobile
device. We may also collect location-based information if you use our mobile applications. You may opt-out of
this collection by changing the settings on your mobile device.
Revocation Of Consent. If you revoke your consent for the processing of personal information
then we may no longer be able to provide you services. In some cases, we may limit or deny your request to
revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your
identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us
at the address described below.
Please address written requests and questions about your rights to firstname.lastname@example.org or write us at CaaStle Inc., 5
Penn Plaza, Fl. 4, New York, NY 10001 Attn: Privacy Team.
Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone
call or email. Depending on your request, we will ask for information such as your name, the last item you
purchased or rented from us, or the date of your last purchase from us. We may also ask you to provide a signed
declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or
delete personal information about you in our files.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to
your personal information. You may also make a verifiable consumer request on behalf of your minor child. To
designate an authorized agent, please log into your account or contact us as set forth below.
How We Protect Personal Information
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use
reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot
guarantee the security of your personal information. In the event that we are required by law to inform you of a
breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted
to do so by law.
Some of our websites permit you to create an account. When you do you will be prompted to create a password. You
are responsible for maintaining the confidentiality of your password, and you are responsible for any access to
or use of your account by someone else that has obtained your password, whether or not such access or use has
been authorized by you. You should notify us of any unauthorized use of your password or account.
Other Important Information
The following additional information relates to our privacy practices:
Transmission Of Information To Other Countries. Your information may be processed in a
foreign country where
privacy laws may be less stringent than the laws in your country. Nonetheless, where possible we take steps to
treat personal information using the same privacy principles that apply pursuant to the law of the country in
which we first received your information. By submitting your personal information to us you agree to the
transfer, storage and processing of your information in a country other than your country of residence
including, but not necessarily limited to, the United States. If you would like more information concerning
our attempts to apply the privacy principles applicable in one jurisdiction to data when it goes to another
jurisdiction you can contact us using the contact information below.
Third Party Applications/Websites. We have no control over the privacy practices of websites
or applications that we do not own.
the extent that our policy changes in a material way, the policy that was in place at the time that you
submitted personal information to us will generally govern that information unless we receive your consent to
refers to the date that the current version took effect. The last updated date refers to the date that the
current version was last substantively modified. We may e-mail periodic reminders of our notices and terms and
and any changes that may have been made to it.
Information for California Residents. California law indicates that organizations should
disclose whether certain categories of information are collected, “sold” or transferred for an organization’s
“business purpose” (as those terms are defined under California law). You can find a list of the categories of
information that we collect and share here.
Please note that because this list is comprehensive it may refer
to types of information that we share about people other than yourself. If you would like more information
concerning the categories of personal information (if any) we share with third parties or affiliates for those
parties to use for direct marketing please submit a written request to us using the information in the
"Contact Information" section below. We do not discriminate against California residents who exercise any of
their personal information. Under California law, “sale” is defined broadly and includes the transfer of
personal information by a business to a third party for valuable consideration (even if there is no exchange
of money). We do not sell personal information for monetary gain and we have NOT sold your personal
information in the past 12 months for exchange of money. However, we may share your personal information with
third-parties to improve and market the service and under California, this could be considered a “sale.” The
categories of personal information we have “sold” and the categories of third parties we have “sold” personal
information to in the preceding twelve months are listed
Contact Information. If you have any questions, comments, or complaints concerning our privacy
practices please contact us at the appropriate address below. We will attempt to respond to your requests and to
provide you with additional privacy-related information.
5 Penn Plaza, Fl. 4,
New York, NY
Effective Date: March 15, 2022 Last Update: May 20, 2022